Order & Support

Order Fulfillment & Support

We pride ourselves on a fast, professional delivery process designed to get you up and running as quickly as possible. Please review our fulfillment policy below:

• Fast Turnaround: We aim to fulfill all orders within 30 to 90 minutes of purchase.
• Dedicated Access: Once your order is processed, you will receive an email containing your unique, dedicated login credentials and instructions to access your digital tools.
• Operating Hours: Our team is active and fulfilling orders from 9:00 AM to 10:30 PM (AEST), Monday through Sunday.
• After-Hours Policy: Any orders placed outside of these operating hours will be prioritized and fulfilled first thing the following morning.
• Final Sale Policy: Because our products consist of instant-access digital licenses and specialized software tools, all sales are final. Once credentials have been issued, we cannot offer refunds. Please ensure your system requirements and vehicle compatibility are confirmed before completing your purchase.