Contact Us

Get in Touch

Have a question about a product, need help confirming compatibility with your BMW, or require post-purchase technical support? I'm here to help. Use the form below to send a message and I'll get back to you as quickly as possible.

What to Include in Your Message

To help me respond faster and more accurately, please include the following details where relevant:

  • Your BMW model and build date (e.g. E90 320i, built 03/2009)
  • The product you purchased or are enquiring about
  • Your order number (for post-purchase support)
  • A description of the issue including any error messages you are seeing
  • Your Windows version (Windows 10 or 11, 32-bit or 64-bit)

Response Times

I aim to respond to all enquiries within 24 hours. During active hours (9:00 AM – 10:30 PM AEST, Monday to Sunday) responses are typically much faster — often within the hour. Orders placed and support requests submitted outside these hours are addressed first thing the following morning.

Before You Contact

You may find an instant answer in the following resources: